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  1. Modern Analysis of Customer Satisfaction Surveys: with Applications using R (Häftad)

    av

    Ron S. Kenett, Silvia Salini

    ISBN: 9780470971284 - UTGIVEN: 2012-01-31

    This book introduces customer satisfaction surveys, with focus on the classical problems of analysing them, which include; missing values, outliers, sampling techniques, integration of different data sources, as well as modern and non-standard tools.[...]

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    från 803.00 kr